Elsy

Is there a service for seniors that combines care and family connection?

By The Elsy teamPublished

Elsy isn't home care. She's an AI companion who helps with your day and helps you stay in touch with your family. She reminds you about medicines and appointments and writes down your life stories, which you can send to your family. If you like, your family can see how you're doing on their family dashboard, depending on the level you give them.

Looking for something that helps with your day and also brings you closer to your family? Elsy isn't elder care or home care, and she doesn't replace help from local services. She's an AI companion who remembers your appointments and writes down your life stories, so you can send them to your family.

How Elsy helps with your day and your family

With Elsy, you can set up simple routines, like remembering your medicines and important appointments. You can also tell her about your life and share those stories with your family, which can bring you closer, even when you live far apart. Here are more tips on staying close when family lives far away. Your stories can also keep your family's history for the next generations.

Reminders and routines

Reminders are one of the main things Elsy does. Think of her as your personal assistant. Say "Remind me about my medicine at eight every morning," and she sets it up. When it's time, the reminder arrives as a notification on your phone. She doesn't call you or read it out loud, but she brings it up when you talk. If you haven't responded to a medicine reminder, the app asks again after about 5 minutes and again after about 15. That can give your day more structure and calm. See more about reminders and daily routines.

Share your life stories

When you tell Elsy about your life, she writes the story down after the conversation, with your own words as quotes and a picture painted by Elsy. You can read your stories or listen to them, and when you want to share one with your family, you tap Send to family. The stories can help your family understand you better and give you something to talk about when you're together. See how life stories work.

An AI companion that gets to know you

Elsy remembers what you tell her, and she learns the words you teach her, like a word from your local dialect or how a name in your family is pronounced. That makes your conversations more personal and the technology easier to use.

Learning your words

If you correct Elsy when she's misheard one of your words, she usually remembers it next time. Her hearing doesn't change, so she can still mishear now and then. When she does, just correct her again.

What your family can see

If you like, your family can see how you're doing day to day. Family members in Your circle see it on their own family dashboard, in the Elsy app or on helloelsy.com. What they see depends on their level:

They never see transcripts or recordings of your conversations, apart from the life stories you send them, which contain your own words and may include short excerpts of your voice. Everyone above Stories only can see the photos you share from your Photo album. If a family member set Elsy up and gave consent on your behalf, everyone in your circle is at Full trust. Apart from the stories, the family dashboard is something your family member pays for. Elsy is not an alarm and can't call for help. See more about what your family can see.

Elsy doesn't replace your family. But for some people, advice is easier to take from her than from their own children:

“That's what's so interesting: it's other people telling me something I wouldn't dream of listening to if it came from you, Morten. But if it comes from Elsy, it's impartial.”

Helge, 72, talks with Elsy; Morten is his son (translated from Danish)

Daily updates

At the Wellbeing level and above, your children and other family members can get a short email about what you and Elsy talked about, on the days you talk with her. It's a brief recap, never a transcript or a recording, unless you send them a life story. You can also get your own summary of the day by email in the evening, on the days you've talked with Elsy. That way your family can be there for you at the right moments without crowding you.

How to get started

Download Elsy to your phone or iPad from the App Store or Google Play, tap Talk to Elsy and tell her a little about yourself. You'll soon see how Elsy can help you organize your day.

Setting up

Just follow the instructions on the screen. When you're ready, you can invite your family from Your circle under Profile with Invite your family. You can try Elsy free for 3 days on your own phone. See how Elsy works step by step.

Frequently asked questions

How does Elsy help me day to day?

Elsy gives you practical reminders, helps you stick to your daily routines and gives you an easy way to share your life stories with your family. You just talk with her, and she remembers what you tell her, so your conversations become personal.

How does Elsy protect my privacy?

Your conversations are recorded and stored securely so Elsy can remember what you tell her, and your stored data is hosted in the EU. So that Elsy can hear you, answer and remember, what you say is processed by AI services in the United States. We never sell your personal data, and we don't use it to train general-purpose AI models. Your family never sees transcripts or recordings, apart from the life stories you send them, which contain your own words and may include short excerpts of your voice. What else they see depends on their level in Your circle, and at Full trust they also see what Elsy remembers about you. You can read all about it in our privacy policy.

Can Elsy replace seeing my family in person?

No. Sharing life stories and letting your family follow along can make it easier to stay in touch, but Elsy doesn't replace being together. She can help keep family relationships warm between visits.

This is general information, not medical advice. Every situation is different, so talk to a doctor about yours.

Related questions

About the author

The Elsy team, writing about everyday life, memory and dementia care

Elsy makes an AI companion for older adults and the families who support them. We write from our daily work with older members and their families, and we cite sources for every factual claim.

More about Elsy